About Us
Putting People First, So You Can Do the Same
A trust created by community service organizations, for community service organizations, CSBT offers flexible, sustainable benefits plans designed to help employees thrive.
A Trust That Goes the Extra Mile
The plan is delivered to member organizations through a national network of the country’s best and brightest “Advisor Partners”, who bring not only their expertise in employee benefits, but also their passion for supporting CSBT’s members. The CSBT board of trustees brings well over 150 years of combined experience in the community services industry, and they ensure that GroupHEALTH understands the uniqueness of the work our members do every day.
The uniqueness of this program has allowed us to be not only one of the largest non-profit employee benefit programs in Canada, but also one of the fastest growing – even after 22 years!
CSBT’s Vision & Values
The Principles That Drive Our Daily Decisions
Vision
To be the premier purveyor of quality health and welfare products to community services organizations in Canada.
Our Values
Strive for Continual Improvement:
We have a passion for quality health and welfare products that keep people healthy and on the job.
Lead with integrity:
We accomplish our vision by honouring our commitments, providing results and striving for the optimum experience for our participating organizations.
Operating With Honesty & Mutual Respect:
We hold ourselves accountable to our participating organizations and to our provider and distribution partners.
We empower community service organizations with tailored, high-quality employee benefits, simplifying benefits management and fostering trust.
Annual Report
Discover Our Impact in the Annual Report
Explore how CSBT is supporting community service organizations across the country in our annual report. These documents outline our key achievements, professional development milestones, board education, annual claims metrics, and more. Download now for an inside look.
GroupHEALTH Benefit Solutions
Industry-Leading Employee Benefits Made Accessible
Our 20+ year partnership with GroupHEALTH has allowed us to offer best-in-class benefits with nationwide expertise. Now, keeping employees healthy and engaged is not only possible, but it’s simple and affordable, too.
Meet our Board
Leading With Heart and Integrity
Our Board of Directors is made up of passionate leaders dedicated to supporting community service organizations and the people who power them. Their expertise and integrity guide our daily decisions and hold us to the highest standards of quality and ethics.
Latest News
March 3, 2025
Why Benefits Designed for Community Organizations Matter
Community organizations are the backbone of our society, driving meaningful change and supporting those who need it most
February 27, 2025
Best practice in disability management
As Chair of the Board of Trustees of CSBT, I’m excited to bring news of where we’re at in supporting employees to be
January 1, 2022
Twenty Years of CSBT
This year marks the 20th anniversary of Community Services Benefits Trust! On January 1, 2002, we launched with only eig